referred to on it) sets out the basis on which any personal
data we collect from you, or that you provide to us, will be
processed by us. Please read the following carefully to
understand our views and practices regarding your personal
data and how we will treat it.
For the purpose of the
Data Protection Act 1998 (the Act), the data controller is
Lucinda Valentine trading as Guardian Fitness (contact
details at point 11 below).
BY SUBMITTING YOUR
PERSONAL INFORMATION TO US, YOU ARE CONSENTING TO THE
PROCESSING OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS
OF THIRD PARTIES TO US, YOU WARRANT AND REPRESENT YOU HAVE
THEIR CONSENT TO PROVIDE THEIR PERSONAL INFORMATION TO US
AND WILL HOLD US HARMLESS FROM AND AGAINST CLAIMS BY SUCH
INDIVIDUALS RELATING TO OUR PROCESSING AND USE OF SUCH
PERSONAL INFORMATION WITHIN THE TERMS OF THIS PRIVACY
1. Information we
may collect from you
We may collect and
process the following data about you:
that you provide by filling in forms either manually
or on our site. This includes information provided
at the time of registering to use our site,
subscribing to our service, posting material or
requesting further services. We may also ask you for
information when you report a problem with our site.
you contact us, we may keep a record of that
may also ask you to complete surveys that we use for
research purposes, although you do not have to
respond to them.
of transactions you carry out through our site and
of the fulfilment of your orders.
2. IP Address and
Our website does not
track you or your internet usage. We sometimes use a third party
company called “ShareThis” who provide share buttons along
the side of our pages. This allows you to share the page on
social media sites if you with to.
Our site may direct you
to external payment sites such as Paypal and Gocardless
Ltd. These financial transactions and your financial
information is never kept, stored or shared. Your
information and payments via Paypal are protected by the
Paypal guarantee. If you use your card to make payment you
are also protected by your bank/card company for the
transaction. Gocardless transactions are regulated by the
FSA (Financial Services Authority) and are protected by the
Direct Debit Guarantee.
4. Where We Store
Your Personal Data
The data that we
collect from you via paperwork is stored manually in a
locked safe, which has no public or shared access
whatsoever. All information you provide to us digitally is
stored on an encrypted and password protected external
hard-drive. This is also locked in the safe along with the
paperwork. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance
transmission of information via the internet is not
completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your
data transmitted to our site; any transmission is at your
own risk. Once we have received your information, we will
use strict procedures and security features to try to
prevent unauthorised access.
5. Uses Made of the
We use information held
about you in the following ways:
ensure that content from our site is presented in
the most effective manner for you and for your
provide you with information, products or services
that you request from us or which we feel may
interest you, where you have consented to be
contacted for such purposes.
carry out our obligations arising from any contracts
entered into between you and us.
allow you to participate in interactive features of
our service, when you choose to do so.
notify you about changes to our service.
We may also use your
data to provide you with information about goods and
services which may be of interest to you.
If you do not want us
to use your data in this way, please tick the relevant box
situated on the form on which we collect your data (the
6. Disclosure of
We respect your privacy and do not tolerate spam and will
never sell, rent, lease or give away any of your information
(name, address, email, etc.) to any third party. Nor will we
send you unsolicited email. Much of the information you
provide to us, including verbally, is often very sensitive
and private, be assured that we respect the confidentiality
of this information and it is never disclosed by us. We will
only disclose your information when we are required to do so
by a court of law.
7. Your Rights (Opt
in & Opt out)
You have the right to
ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your
data) if we intend to use your data for such purposes. You
can exercise your right to prevent such processing by
checking certain boxes on the forms we use to collect your
data. You can also exercise the right at any time by
contacting our us. Likewise, if you wish to start receiving
marketing communications from us, just let us know.
8. External links
Our site may, from time
to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow
a link to any of these websites, please note that these
websites have their own privacy policies and that we do not
accept any responsibility or liability for these policies.
Please check these policies before you submit any personal
data to these websites. Unfortunately, the transmission of
information via the internet is not completely secure.
Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to
our site; any transmission is at your own risk. Once we have
received your information, we will use strict procedures and
security features to try to prevent unauthorised access.
9. Access to
The Act gives you the
right to access information held about you. Your right of
access can be exercised in accordance with the Act. Any
access request may be subject to an administration fee of
£10 to meet our costs in providing you with details of the
information we hold about you.
10. Changes to Our
Any changes we may make
page and, where appropriate, notified to you by e-mail.
11. How to Contact
For further information
or enquiries regarding your personal information (including
to request access to or correction of your personal
information or to make a privacy complaint), please contact